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Sunday, March 25, 2012

Extended Warranty and Repair Service

Over the weekend I bought a bargain brand new Lenovo desktop PC from Staples for under $200 and 2 2GB of DDR3 memory at $4.50 each.  Allegedly this was a Black Friday leftover inventory.  I was happy but that's beside the point.  I bought Staples' 3 year EasyTech computer protection plan on the spot due to their convincing up sell tactic.   After some research today, however, I plan to cancel the plan due to some horror stories I read, as well as more competitive pricing and service elsewhere.  Although I don't have first hand experience with either of the two companies below, I've decided to use them as vendor of choice in the future until better choices present themselves.  Just for reference for myself.

For extended warranties:  SquareTrade.

  • A+ BBB rating. 
  • Free shipping. 
  • 5 day service guarantee.  
  • 24x7 online claim filing.  
  • Discount coupon codes are also available from time to time.

For computer repairs:   Secure Remote Support.

  • 24x7 secure remote assistance.  
  • No fix no fee policy.
  • Still pricey but better than most.

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